Ready-Made Connectors
Modern Retail’s point of sale (POS) and enterprise resource planning (ERP) integrations will get you connected to your website in no time. Whether you are using Shopify, BigCommerce, WooCommerce or Magento, Modern Retail will get you integrated with your POS or ERP system. We also have advanced B2C and B2B features you and your customers crave.
Order Management System for the Modern World
Local Delivery has quickly become the smoking hot service everyone wants to add to their website. Whether it’s because you’re feeling the pinch from the likes of Amazon, Home Depot, Best Buy or Chewy.com, or because you already have trucks and need to provide local delivery features to your customers, Modern Retail has the solution for you.
Do you only deliver within a certain radius or only to certain zip codes? Do you offer free delivery over a certain order total? Free delivery on some items but not on others? Do you charge an assembly fee on certain items in your store? No problem! Modern Retail will work with you to define the delivery and assembly charges for the goods in your store. We’ll also automatically route online orders to your store or warehouse for delivery and even give your customer service reps and drivers a snazzy interface to fulfill the orders.
Read MoreModern Retail’s Ship From Store feature treats your stores as warehouses, automatically routing online orders to your stores for fulfillment. What’s nice about this feature is you can sell all the inventory you have across all your stores and locations. No longer will you have inventory “locked” in a store because you don’t have a means of showing its inventory online or the ability to fulfill orders from that location.
Modern Retail has teamed up with ShipStation and will send online orders to the correct store or warehouse based on rules that make sense for your business. Rules such as geo-location (closest location with inventory), location with the most inventory, location least inventory, or simply specifying the location to use first, second, third, etc. can all be defined in Modern Retail’s Ship From Store.
Shipping is easy, simply log into ShipStation where you’ll see all your online orders automatically broken up by the location. That’s right, your store in, say Chicago, will see just their orders, whereas, your store in New York will see theirs.
Read MoreIntegrating your website with your distributors allows you to leverage the inventories from your suppliers without having to stock all the products in your store or warehouse. Imagine being able to take orders for their extensive inventories, all without the burden and expense of storing these products on-site.
Modern Retail can help you seamlessly integrate your website with your suppliers. We’ll help you manage the flow of orders coming in from your website to your various suppliers and distributors. Would you like to fulfill orders using your in-stock inventory before it’s passed off to your supplier? No worries, our Order Management features will automatically route orders based on your rules.
Read MoreSolutions Your Customers Crave
Do you sell gift cards in your store and want to give customers the ability to use them online? Then you’re going to need to integrate these in-store gift cards with your website, and Modern Retail can help! Modern Retail can give your store the ability to not only allow customers to redeem in-store gift cards online but also to sell gift cards on your website. What’s unique about Modern Retail’s approach is gift cards sold online are the same as gift cards sold from your point of sale system. Because there is no distinction between in-store and online gift cards, any gift card sold from your POS system can be used online and vice-versa.
Customers love the convenience of a single gift card that can be used both in-store and online. Stores love it because they can finally offer their shoppers the omnichannel experience they’ve been craving. This solution is currently available for NCR CounterPoint and Epicor Eagle.
Read MoreLet’s face it; consumers love loyalty programs! Nothing is better than getting rewarded for making frequent purchases. Up until now, integrating a store’s loyalty program with a website has been a pipe dream. Modern Retail can make your dreams into a reality by allowing your customers to get credit for both their in-store and online purchases.
The heart of making this happen is managing your “customer’s identity”. Knowing your in-store customers and combining them with the same customer online is essential for any loyalty program. Modern Retail will help you understand your customers, and hence their purchase history, so you offer a loyalty program for your store.
Read MoreModern Retail understands that selling and merchandising products on your website are oftentimes more complex and involved than simply listing the item online. Add the added complexity of getting the products on your website integrated with your POS or ERP system, and the task can even be more daunting. We understand these complications and can help you merchandise these products online.
Retailers typically have problems selling bundled products or kits online. They need to be able to group items together so customers can buy them all at once, likely at a discount. Serialized items is also another headache for retailers. Products such as guitars, guns, and home appliances have serial numbers and these numbers are associated with specific items in your catalog. When consumers place orders for these serialized items they are buying a specific product from your catalog. Moden Retail keeps account of the serial numbers for the products in your catalog and makes sure the specific product, with its associated serial number, gets transferred to your POS system correctly. Finally, let’s not forget digital items such as ticket sales, gift cards, and classes. Sometimes retailers need orders for these particular products routed differently from other website orders. This is not a problem with Modern Retail’s Order Management features.
Read MoreIntegrating your website with popular email marketing tools is simple. The hard part comes when you need to synchronize your mailing list with your POS or ERP system. These systems oftentimes have their own mailing lists and keeping track of the people who are subscribed and unsubscribed can be a real headache. It is especially problematic when visitors are being subscribed and unsubscribed from both your website and POS / EPR system.
Modern Retail’s integration with MailChimp solves this problem. People who subscribe or unsubscribed to your mailing list on your Shopify, BigCommerce, WooCommerce, or Magento website will automatically be added to your POS or ERP system, and vice-versa.
Need more targeted messages from your email marketing system? Klaviyo is likely your answer. Klaviyo’s powerful marketing engine allows you to tailor the messages you send to your customers. However, Klaviyo is only as powerful as the data it receives. While it does a fantastic job of grabbing the data from your website, it’s often walled off from the customer and order data in your POS or ERP system. Modern Retail solves this problem by sending orders placed by your customers in-store to Klaviyo.
Read MoreBusy retailers sometimes have trouble finding the time to manage their website product catalog. Uploading images, coming up with product names and elaborate descriptions, writing product specifications, and categorizing the items on the website can be overwhelming. They simply don’t want the burden of merchandising the products on their website.
Modern Retail’s integration with popular Product Information Management (PIM) systems can eliminate this burden. Products on your website will automatically have these fields populated from your PIM system, with zero intervention from you or your staff. It will almost seem magical to see items flow from your Point of Sale (POS) system to your website with limited information, only to have them fully populated later by your PIM system. Talk about easy, everything is done automatically for you from start to finish.
Read MoreModern Solutions for Your Business Customers
How do you take a single customer in your POS or ERP system and let multiple people from the same company log into your website to see the order and payment history for their account? How do you assign in-house salespeople to these accounts, so your customer knows who to contact when they need something? By using Modern Retail’s Account Management!
Account Management gives you the ability to manage your business customers and their access to your B2B website. Grant and revoke access directly from Modern Retail’s Admin Panel, set up new accounts and users, and assign sales reps responsible for each account.
Read MoreWouldn’t it be nice to be able to give your business customers a website where they could go and see their past order and payment history? Well now you can with Modern Retail’s B2B Order & Payment History feature!
Business customers who are logged into your website can see their past orders and payments. These are all orders and payments from your POS or ERP system, not just those made online. This puts your customers in the driver’s seat, showing them exactly where they stand with their account, their available credit, outstanding balance, and credit limit.
Read MoreYou’ve spent years getting to know your customers and configuring their pricing just right in your ERP system. Now your customers are demanding you get online so they can place orders when it’s convenient to them, which for many busy owners is usually at night. Modern Retail’s Contract Pricing feature gets real-time pricing from your ERP system so when a customer is logged into your website and is browsing products; they see their special pricing for their goods.
Modern Retail will help you and your developer code your website to get this “real-time pricing” from your ERP system. Don't worry, it is done in such a way that your ERP system is not overly burdened while simultaneously providing pricing for your customers.
Read MoreBusiness customers want convenience and they expect the same interaction online as they have with you in person. This means you need to allow your customers to see their available credit and place orders online using their line of credit. Business customers are also interested in seeing their total credit limit and outstanding balance. Modern Retail gives you the ability to strictly adhere to the credit limit in our POS or ERP system, or if you review customer purchases, allow them to use more than their limit. Either way, customers will appreciate seeing where their order falls with their line of credit.
Modern Retail is also working on the ability for customers to send you payments to be applied to their line of credit. Customers will be able to submit their payments online and have these payments applied to their account in your POS or ERP system.
Read MoreDistributors oftentimes have massive catalogs with what seems like a never-ending stream of products being added daily. Keeping all this product information up-to-date and accurate on your website is not only daunting but darn near impossible.
Modern Retail can help you get your Enterprise Resource Planning (ERP) system integrated with your website and have the product information come from your Product Information Management (PIM). Product information such as images, product names, descriptions, product taxonomy, specifications, PDF manuals, and Proposition 65 Warnings.
This data is populated automatically on your website so sit back and let us handle the merchandising of your online products.
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