Blog

Lately I've been thinking a lot about how we got where we are today, and I've come to the conclusion that starting a business is a lot like playing a game of RISK. If you've never played the...

When it comes to owning and running a retail store and online business, we often hear that there never seems to be enough time in the day. In fact, no matter what your role is in life, time...

 talk with storeowners every day about their websites, POS systems and their customers and business and over the past few years I’ve noticed an alarming problem that is certainly recogn...

I’ve noticed a very interesting trend over the last year; executives are realizing the power of saying I’m sorry. The CEO’s of both Netflix and Apple made formal apologies this year for thei...

Let me say this right off the bat. I absolutely love my iPhone and iPad and the apps that run on them. In fact, I’m typing this blog article on my iPad as I sit in bed listening to Pandora....

Go on vacation! Take a trip somewhere and rejuvenate your creative side. I do this all the time and it’s not because I’m lazy. I do this to search for new ideas. I like to take myself out of...

As a person with an entrepreneurial spirit, I also work with many business owners who have a “similar” personality. I can only call it similar because we see eye-to-eye on many topics, but t...

Is it just me or has the world become a lot less tolerant with technology? Don’t get me wrong I think technology has been overly complex for years. Simple tasks like connecting to a wireless...

There is nothing sexy or romantic about help desk software but I’m in love with Zendesk. As the person responsible for support I need to stay on top of what’s going on within our organizatio...