Magento Customer Support

We support your efforts and growth however we can.

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Magento can be a tricky platform to manage if you’re not tech saavy, but Modern Retail will make sure you’re armed with the information you need to be successful. We’ll train you how to manage your products, create coupons and more. Forget how to do something, give us a shout. We’re here to support you every step of the way. As a Modern Retail partner, we’ll “teach you how to fish” so that you know everything you need to know to manage your Magento online business and do e-commerce right.

Training

Have you got time to read a 1,000 page manual? We didn’t think so. That’s why we provide you with comprehensive training to help you make the most of your e-business. Forget how to add a new product or create a coupon? No worries. Between our documentation and our team of experts, you’ll learn everything you need to know to be self-sufficient.

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Customer Support

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Once your site is complete, we don’t just walk away. We’re here to help whenever you need us. Have a question about creating customized mailers, making changes to your homepage, or strategizing on the best marketing avenues for your business? We can be your sounding board. Don’t have the time or the know-how to do it yourself? Check out our available resources or give us a shout.

Help & Resource Center

When you need an answer fast, we’ve compiled a wealth of information at your fingertips; useful answers to many common issues regarding our systems as well as the management of your online business. Can’t find what you’re looking for? Submit a support request any time, day or night. We track every support request so that we can ensure that your questions or issues are resolved timely and to your satisfaction.

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What is it about Modern Retail that makes us different than other e-commerce platform providers or developers? It’s the dedicated team that is here to support you in your success.