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Shipping

Mastering Your Shipping Logistics

Ship From Store

Retailers with multiple locations can struggle with shipping products to their customers. Oftentimes they need to cross-check inventory in their point of sale system with the items being ordered. They may even have to call their other stores to transfer goods to a main store, so they can fulfill their online orders from one spot. While a warehouse can simplify the fulfillment process, it leaves underutilized inventory sitting on the shelves.

Modern Retail’s Ship From Store feature solves this problem by treating your stores as warehouses. Every location, whether it’s a store or warehouse, is treated like a warehouse. Modern Retail’s Ship From Store feature routes orders to the correct location based on the inventory in these locations, and a customizable set of rules you can create and modify. This allows you to expose all inventory you have for a product, regardless if it sits in one of your stores or your warehouse.

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Modern Retail’s Ship From Store shipping partner is ShipStation. If you haven’t heard of ShipStation before, you should definitely check them out because they simply make shipping easy.

You might also enjoy this webinar on How To Master Omnichannel Logistics: Ship From Store Using ShipStation & Modern Retail.

Ship From Warehouse

Building on our Ship From Store feature, Ship From Warehouse is tailor-made for distributors. We help you figure out which warehouse should ship the goods to your customers.

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Ship To Store

Modern Retail can help you integrate with your distributors, essentially making them an extension of your physical store’s inventory. This allows shoppers to have items sent directly from your suppliers to your store for in-store pickup.

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Modern Retail helps you manage these Ship to Store orders so your shoppers and customer services reps know the status of their order!

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Please read our Distributor Integrations page for more information on how Modern Retail can help you link your website to your suppliers.

Drop Shipping

Drop Shipping allows your vendors and suppliers to send goods directly to your customers. Modern Retail can help you manage your Drop Ship orders with your vendors, and we can also tell your shoppers when items have been shipped from your suppliers, as well as when they can expect to receive their delivery. Please read our Distributor Integrations page for more information on how Modern Retail can help you link your website to your suppliers.

Local Delivery

Modern Retail considers local delivery, whether you utilize your store’s trucks or a 3rd party service, a slightly different service from Shipping. Therefore, please be sure to check out our Local Delivery services, which integrates neatly with these Shipping features.

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Availability Rules Engine

Shipping and delivery aren’t complete if you don’t talk about Availability. While Availability seems like a simple concept, it can be quite complex, and essential to get right. Letting customers know when their products will be available is vital in keeping your shoppers happy and minimizing inquiries into your customer service desk. Modern Retail’s Availability Rules Engine allows you to specify when products will be available to your customer whether they are picked up in-store, locally delivered, drop shipped by your vendors, or shipped via traditional carriers. Every vendor and source can have rules defined, which tells customers when they can expect their order. This is no small task given products may be coming from multiple suppliers, varying operating hours, delivery schedules, etc.

Here’s a real-world example to demonstrate the flexibility of our Availability Rules Engine.

In-Store Pickup

Order Date

Availability

Saturday

Today

Sunday

Today

Monday

Today

Tuesday

Today

Wednesday

Today

Thursday

Today

Thursday

Today

Local Delivery

Order Date

Availability

Saturday

2 Days

Sunday

2 Days

Monday

1 Day

Tuesday

1 Day

Wednesday

1 Day

Thursday

1 Day

Thursday

1 Day

Ship To Store

Order Date

Availability

Saturday

4 Days

Sunday

3 Days

Monday

2 Days

Tuesday

3 Days

Wednesday

2 Days

Thursday

6 Days

Thursday

5 Days

Shipping

Order Date

Availability

Saturday

ShipEngine Est.

Sunday

ShipEngine Est.

Monday

ShipEngine Est.

Tuesday

ShipEngine Est.

Wednesday

ShipEngine Est.

Thursday

ShipEngine Est.

Thursday

ShipEngine Est.

Drop Shipping

Order Date

Availability

Saturday

2 Days

Sunday

2 Days

Monday

1 Day

Tuesday

1 Day

Wednesday

1 Day

Thursday

1 Day

Thursday

1 Day

Modern Retail’s Availability Rules Engine helps sent expectations with your shoppers because everyone is happier when they know up-front when their products will be available.

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You may have noticed ShipEngine in the above table. ShipEngine powers some of the biggest brands and shipping services on the planet including ShipStation, Stamps.com, Shipfusion, and Facebook. Modern Retail has partnered with ShipEngine to provide accurate rates and availability for your shipments.

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