RetailEdge POS Integration
Is your Point Of Sale software communicating with your e-commerce business? If not, you could be losing money.
We can integrate RetailEdge POS software with your online store, allowing your two systems to work as one. Our Integrator enables communication between RetailEdge and your website so that information is updated quickly and easily.
Whether your e-commerce business has been built on a Bigcommerce, Magento, Shopify or WooCommerce platform, we can help. Our integrator is designed to work with many platforms, allowing your POS system and e-commerce business to share information. Simply select your desired platform and purchase Modern Retail’s POS Integrator for RetailEdge.
Benefits of Modern Retail’s Integrator:
Aside from making your life a whole lot easier, following are a few things that our integrator can do:
- Pull product catalog updates from your RetailEdge POS system and send it to your website.
- Send completed order and customer information to your POS system.
- Provide up-to-date pricing and inventory information with no intervention from you.
- Allow editing of information coming from your POS system so you can merchandise products in a way that sells online.
The bottom line is that integrating your POS system saves you time, improves efficiencies and increases your customer satisfaction.
What does the setup fee cover?
Modern Retail will work with you to get our Integrator installed on your server. We’ll also work with you to help you get RetailEdge configured to pass information back and forth to your website.
What does the monthly fee cover?
This fee includes ongoing support and updates. If you are experiencing a problem with your integration at any time, submit a Support Request and we are happy to help you out.
Do you automatically map the categories from RetailEdge to the e-commerce platform?
No. Instead the products will flow from RetailEdge to the e-commerce platform where you can assign the appropriate website category. This allows you to name and organize the products in RetailEdge differently than from your website, giving you ultimate flexibility.
Can my web developer install the Integrator?
Yes. We can provide instructions on how to install the Integrator on your systems.
I don’t want to install your Integrator. Will you do it for me?
Yes. No problem.
Are coupons, gift certificates and loyalty programs also integrated?
No. Our Integrator keeps the inventory in-sync with RetailEdge, and passes down orders and customer information to RetailEdge, but at this time, it does not integrate coupons, gift certificates or loyalty programs.
What do you update once a product has been added?
Typically only Price, Inventory (QOH) and UPC’s are updated.
Can I override the price and inventory in the e-commerce platform?
No. We definitely have a master-slave approach when it comes to prices and inventory. RetailEdge is the master and your website is the slave. Pricing and Inventory changes are always made in RetailEdge and they flow from the RetailEdge webstore to your website. All other variables can be changed and merchandised in your e-commerce platform.
I do not like how my products are named in RetailEdge. Can they be changed on the website? Can I modify the description?
Yes. You can change the product name and descriptions within your e-commerce platform. Modern Retail likes to say you can “merchandise” your products the way you like to see them online by editing the product details in your e-commerce platform.
Do I upload my images in RetailEdge?
No. You upload images directly within the e-commerce platform.
I have a bunch of products in my site already. Will your Integrator connect the products that are already there to RetailEdge?
No. I’m sorry this is far more complicated than it might seem. When products are added through this integration, a “connection” is made to the products in RetailEdge. If you have already added products to your e-commerce system, then there is nothing to connect them to RetailEdge. Theoretically it might be possible to figure out these connections, but it is not something we could do within the scope of your project. Frankly, you’re probably better off adding all new products using our Integrator than trying to figure out how to connect all of your old products.
Does your integration create new attribute values such as color and size in Magento?
Yes. We will automatically create these new attributes in Magento.
Does your Integrator create Configurable Products in addition to Simple Products?
Yes. Our integration will automatically create the Configurable Products in Magento and assign the Associated Simple Products to it.
You are telling me you will automatically create the Configurable and Simple Products and associate them together?
My data in RetailEdge is a mess, and I have used a zillion different colors. Can I map colors so all these attributes aren’t created in Magento?
Yes. If you have for example 20 different names for the color blue in RetailEdge, they can all be mapped to a single color “Blue” in Magento.
When Simple Products are assigned to Configurable Products, will the status automatically be set to "not visible individually"?
If you need help with your RetailEdge POS Integrator, Modern Retail is here to help. There are a couple of ways to get support. Please try our Help & Resource Center first as you will find a wealth of information available at your fingertips.
Help & Resource Center
Find answers to most of your questions within our Help & Resource Center any time, day or night. Here you’ll find extensive documentation along with answers to Frequently Asked Questions on just about anything you might need to know.
Didn’t find what you were looking for in the Help & Resource Center? Feel free to submit a support request. We track every support request so we can ensure your questions or issues are resolved in a timely manner and to your satisfaction.