RICS Software POS Integration
Is your Point Of Sale software communicating with your e-commerce business? If not, you could be losing money.
We can integrate RICS Point of Sale software with your online store, allowing your two systems to work as one. Our Integrator enables communication between RICS and your website so that information is updated quickly and easily.
Whether your e-commerce business has been built on a Bigcommerce, Magento, Shopify or WooCommerce platform, we can help. Our integrator is designed to work with many platforms, allowing your POS system and e-commerce business to share information. Simply select your desired platform and purchase Modern Retail’s POS Integrator for RICS Software.
Benefits of Modern Retail’s Integrator:
Aside from making your life a whole lot easier, following are a few things that our integrator can do:
- Pull product catalog updates from your RICS POS system and send it to your website.
- Send completed order and customer information to your POS system.
- Provide up-to-date pricing and inventory information with no intervention from you.
- Allow editing of information coming from your POS system so you can merchandise products in a way that sells online.
The bottom line is that integrating your RICS POS system saves you time, improves efficiencies and increases your customer satisfaction.
What does the setup fee cover?
Modern Retail will work with you to get our Integrator installed on your server. We’ll also work with RICS to configure the integration between your RICS webstore and your website.
What does the monthly fee cover?
This fee includes ongoing support and updates. If you are experiencing a problem with your integration at any time, submit a Support Request and we are happy to help you out.
Can my web developer install the Integrator?
Yes. We can provide instructions on how to install the Integrator on your systems.
I don’t want to install your Integrator. Will you do it for me?
Yes. No problem.
Do you automatically map the categories from RICS to the e-commerce platform?
No. Instead the products will flow from RICS to the e-commerce platform where you can assign the appropriate website category. This allows you to name and organize the products in RICS differently than from your website, giving you ultimate flexibility.
Are coupons, gift certificates and loyalty programs also integrated?
No. Our Integrator keeps the inventory in-sync with RICS, and passes down orders and customer information to RICS, but at this time, it does not integrate coupons, gift certificates or loyalty programs.
What do you update once a product has been added?
Typically only Price, Inventory (QOH) and UPC’s are updated.
Can I override the price and inventory in the e-commerce platform?
No. We definitely have a master-slave approach when it comes to prices and inventory. RICS is the master and your website is the slave. Pricing and Inventory changes are always made in RICS and they flow from the RICS webstore to your website. All other variables can be changed and merchandised in your e-commerce platform.
I do not like how my products are named in RICS. Can they be changed on the website? Can I modify the description?
Yes. You can change the product name and descriptions within your e-commerce platform. Modern Retail likes to say you can “merchandise” your products the way you like to see them online by editing the product details in your e-commerce platform.
Do I upload my images in RICS?
No. You upload images directly within the e-commerce platform.
I have a bunch of products in my site already. Will your Integrator connect the products that are already there to RICS?
No. I’m sorry this is far more complicated than it might seem. When products are added through this integration, a “connection” is made to the products in RICS. If you have already added products to your e-commerce system, then there is nothing to connect them to RICS. Theoretically it might be possible to figure out these connections, but it is not something we could do within the scope of your project. Frankly, you’re probably better off adding all new products using our Integrator than trying to figure out how to connect all of your old products.
Does your integration create new attribute values such as color and size in Magento?
Yes. We will automatically create these new attributes in Magento.
Does your Integrator create Configurable Products in addition to Simple Products?
Yes. Our integration will automatically create the Configurable Products in Magento and assign the Associated Simple Products to it.
You are telling me you will automatically create the Configurable and Simple Products and associate them together?
My data in RICS is a mess, and I have used a zillion different colors. Can I map colors so all these attributes aren’t created in Magento?
Yes. If you have for example 20 different names for the color blue in RICS, they can all be mapped to a single color “Blue” in Magento.
When Simple Products are assigned to Configurable Products, will the status automatically be set to "not visible individually"?
If you need help with your RICS Software POS Integrator, Modern Retail is here to help. There are a couple of ways to get support. Please try our Help & Resource Center first as you will find a wealth of information available at your fingertips.
Help & Resource Center
Find answers to most of your questions within our Help & Resource Center any time, day or night. Here you’ll find extensive documentation along with answers to Frequently Asked Questions on just about anything you might need to know.
Didn’t find what you were looking for in the Help & Resource Center? Feel free to submit a support request. We track every support request so we can ensure your questions or issues are resolved in a timely manner and to your satisfaction.